Returns & Exchanges

We encourage everyone to consciously consume. Returns based on impulsive purchases create unnecessary carbon footprints. We ask that you consider this before purchasing.

Exchanges
Not the right fit? Send it back and we will send you your preferred size. We recommend having a relationship with a reputable tailor in your home town to truly make your clothes something you will want forever. Please contact us if you need help finding one.

Returns

Returns must be made within 14 days of delivery. Once we receive your return we will inspect it to make sure it is in its original condition and the tags are still in tact. Please keep the original packaging so we may reuse as well.

After passing the inspection, your refund will be processed immediately and will be issued to your original payment method within 3-4 days. Please contact us if you have not received your refund:   info@byjohntaylor.com


For all returns and exchanges please email info@byjohntaylor.com  We will respond with a label and shipping instructions.